FAQs - Retail Purchases

At checkout, I get an internet error. What do I need to do to complete my order?

You need to delete cookies from your internet properties to eliminate the error. If the problem doesn’t go away, you can always change your payment option to “Check” to complete your order.

If you select "Check" as your payment option, please provide your check number, check amount, and date that you will mail it in the Customer Notes column.

Can I pay by check or money order?

If you wish to pay by check or money order, please select "Check" as your payment option and provide your check number, check amount, and date that you will mail it in the Customer Notes column.

And please make your check or money order payable to Elegant Accessories & send it to:

Elegant Hair Accessories
P. O. Box 563
Placentia, CA 92871

We will ship your order as soon as your check or money order is deposited. Personal check may take a few days to be cleared by the bank.

How can I reach you when I have a question?

You can email(support@eleganthairacc.com) your questions or call us at 714-924-4250.